BOOKING POLICIES

BOOKING FEE (DEPOSIT)

A $100 non-refundable booking fee is required to book your PMU appointment. The fee is 100% NON-refundable and is credited towards your appointment. Please be aware that you will forfeit the fee if you cancel your appointment, no exceptions. An additional $100 fee will be required to make a new appointment. IF two appointments are missed or cancelled, you will not be able to book a third appointment unless the service is pre-paid in full. 

RESCHEDULING

We understand that unforeseen circumstances may arise that could force you to reschedule your procedure. Please understand that such changes affect not only Nicola, but other clients as well. If you choose to reschedule your appointment, we REQUIRE 48 hours notice, otherwise you will lose your booking fee.

If you choose to NOT reschedule, you will lose your booking fee and any other future appointments will require another $100 fee to secure your appointment.

LATE ARRIVALS

To avoid unfair delays to other clients, if you are more than 15 minutes late to your scheduled appointment, your procedure will need to be rescheduled and you will lose your booking fee- NO EXCEPTIONS. 

NO-CALL NO-SHOWS

NO-CALL/NO-SHOWS WILL NOT BE TOLERATED. If you "no-show" your appointment, you will lose your booking fee, need to pay 50%-100% OF YOUR SERVICE PRICE, AND ANY/ALL OF YOUR FUTURE BOOKINGS WILL BE POLITELY DECLINED.

**NO CHILDREN OR PETS ARE ALLOWED AT YOUR APPOINTMENT. NO EXCEPTIONS. If you show up with children or a pet, your appointment will be cancelled and you will be charged a late cancellation fee of $100.  

**IF YOU HAVE PREVIOUS COSMETIC TATTOOING OF ANY KIND, YOU MUST GET MY APPROVAL BEFORE BOOKING!! IF YOU SHOW UP TO YOUR APPOINTMENT WITH COSMETIC TATTOO THAT HAS NOT BEEN APPROVED, I HAVE THE RIGHT TO TURN YOU AWAY AND CHARGE A LATE CANCELLATION FEE OF $100.**

**DUE TO THE NATURE OF PERMANENT MAKE-UP, NO GUARANTEES OR WARRANTIES CAN BE MADE TO THE OUTCOME OF YOUR PMU PROCEDURE. SYMMETRY EMPLOYS A NO REFUND POLICY. NO EXCEPTIONS.


FORMS

PLEASE READ THE REQUIRED FORMS FOR THE SERVICE THAT YOU ARE INTERESTED IN RECEIVING.

If possible, PRINT and complete them to save time the day of your session.


READY TO BOOK!!!

THANK YOU FOR READING THROUGH THIS WEBSITE! THIS WEBSITE AND ALL IT’S CONTENTS ACTS AS A CONSULTATION. READ “ALL YOU NEED TO KNOW” BEFORE BOOKING AN APPOINTMENT.

IF YOU HAVE QUESTIONS NOT COVERED IN THIS WEBSITE, PLEASE ASK PRIOR TO BOOKING - EMAIL ME: NICOLA@SYMMETRYBROWSAUSTIN.COM -

OR TEXT ME: 512-571-7788

**Please book a complimentary 15 minute consult if you have previous microblading or PMU cosmetic tattooing. You will need my approval BEFORE booking your appointment.


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